Sentiment Mapping Workshop

 

Address:

Science Museum
Dana Centre Wellcome Wolfson Building London United Kingdom SW7 5HD

Start:

27/02/2014 - 10:00 am

End:

27/02/2014 - 4:30 pm

This exciting workshop will explore how publicly available social media channels or crowd-based sentiment mapping applications can be used in the transport sector. It is an opportunity to feed into this innovative new project, still in its infancy, on how real-time mapping and analysis of the sentiments of transport users can help improve the passenger experience in a variety of transport modes. 

In Association With
The Royal College of Art, Commonplace

Audience
Transport Passenger Groups, user engagement specialists.

Benefits of this Project

  • Discover disruption that operational systems do not reveal.
  • Engage in dialogue with travellers to uncover needs/opinions previously unknown or unexpressed.
  • Support travellers in making better decisions.

Lunch is provided.

Further Information
To find out more, or to attend please contact:
Erica Ward
erica.ward@ts.catapult.org.uk

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