With this project, the Transport Systems Catapult (TSC) aims to gain a better understanding of the experience of mobility and immobility from the perspective of people living in the West Midlands. We are interested in learning more about what transport, mobility and immobility means to different people; what role ‘being mobile’ plays in people’s lives, and what challenges or opportunities people experience with regards to mobility.
To explore this topic, we are undertaking several different research activities. The learnings we make from these activities will inform the production of a report and a set of ‘service principles’ for designing mobility services. This will help the TSC to help businesses provide transport solutions and services that better fit with people’s lifestyles and aspirations. Your contributions to this research would therefore be highly valuable to us.
We have summarised the different research activities below. If you are interested in taking part, you can find instructions for how to sign up at the bottom of the page.
As part of the study, we will carry out three different research activities, each of which comes with a financial reward for participation.
We are keen for the second and third phases of the research to involve people who have already completed the first phase (the diary study), although will do so with only around half of the diary study participants. Therefore, if you are interested in participating, please consider whether you are interested in continuing to the second and third phases.
The diary studies are carried out over seven days and will allow us an insight into your travel patterns and your experiences over the course of a week.
For seven days, we will ask participants to record your thoughts, experiences, activities, etc., in relation to mobility/immobility. We will provide you with a daily task list describing what we would like you to do each day. A diary study requires some time commitment, but allows you to complete the tasks in your own time.
Most participants will use WhatsApp to complete the diary study, however those who prefer to may use another medium, such as SMS, email, or paper. You can discuss this with the researcher.
Prior to the diary study, one of the project researchers will schedule a call with you to discuss the details of the study, what is expected of you, and to answer any questions you may have.
During the seven days, the research team will be reviewing participants’ diary entries, and may ask brief follow-up questions. The research team may also send messages to remind you to enter information into the diary. At the end of the seven days, the research team will download the participant’s diary from the app (or other medium). At this point, you will no longer be able to make further changes to the diary directly through the app. However, you can contact the team directly to alter or withdraw information, as long as you do so before the 01/11/2018 when the final report is being delivered.
The diary will then be analysed by the research team alongside other diaries. This analysis will inform report writing and the development of a set of service principles. All collected information will be anonymised and securely stored.
We would like around half of the diary study participants to continue with us onto the next phase of the research, which is described below.
The purpose of the accompanied journey activity is for the research team to get a more direct and in-depth understanding of what you experience on a journey typical for you.
After you have completed the diary study, the researcher and you will together choose one type of journey you often do and undertake this journey together. This could involve the researcher riding in your car to the shopping mall, joining you on a bus ride to your workplace, joining you on a walk, and so on. Throughout the journey, the researcher will encourage you to tell them about what you are currently thinking or experiencing.
After the accompanied journey (ideally directly afterwards), you will be asked to take part in an interview. This is to further explore your experiences of the trip, but will also likely discuss aspects of your diary study and your wider experiences of mobility. This interview may take place in your home, or alternatively in a public place such as a café – to be agreed in advance with the researcher.
The researcher will take written notes both during the journey and the interview. With your consent, the researcher may also ask to record the interview. This is to aid the transcription process afterwards, and to ensure the researcher has captured all important information.
Similar to the diary study, notes and transcripts will later be analysed by the research team. This analysis will inform report writing and the development of a set of service principles. All collected information will be anonymised and securely stored.
We’d like most of these participants to continue with us onto the final phase of the research, which is described below.
This is a form of group interview, where several participants (around 3) come together to share their thoughts and views on a specific subject.
For this study, the discussions will be focused on innovative mobility ideas and business models, and on what value participants think these ideas and models could have on their own lives. The workshops will most likely take place in a local café or other public location.
During the session, the researcher will take written notes and may also — with the consent of all participants — be recording the session. Captured information will later be analysed by the research team, which will inform report writing and the development of a set of service principles. All collected information will be anonymised and securely stored.
At any point, you can choose to withdraw from participating in research activities. You also have the right to withdraw or alter captured information that relates to their participation. You must notify the research team of your wish to alter or withdraw captured information prior to the 01/11/2018, which is when the report and other project outputs are scheduled for publication.
Register your interest in taking part:
To register your interest in taking part, or to ask any further questions, please contact us at the email address below.
In your email, please confirm your name, age, that you live in Balsall Common, and which phases of the research you are keen to participate in.